Support

Have questions, or need some help?
Feel free to email our support team! support@moshi.com

Address:
Moshi 221 Main Street San Francisco, CA 94105

How Can We Help You?

Return / exchange
a product
GO
Check status of
your product
GO
Ask a question
GO

Currently we are only able to offer online, and email support. We will do our best to respond to you within one business day. Currently our team is developing a phone support system which should be available soon!

We are currently implementing a new order processing system at our warehouse, which we expect will greatly improve our processing and shipping speeds within the near future.
Unfortunately, while we make this implementation, all our products will be temporarily out of stock as our warehouse is unable to process any new orders during this time.
If you have already placed an order with us, rest assured that this will be processed and shipped out as soon as possible. However, we are sadly seeing some delays in processing time at the moment.
If you would like to be notified as soon as we accept new orders again, please sign up for our stock notification email by entering your email in the box directly below the price on the product page(s).
In the meantime, we also recommend to check out our official Amazon store or to locate your nearest Moshi reseller:

Official Amazon Store
Store Locator

We apologize for the temporary inconvenience and assure you that we are working hard to have our warehouse up and running as soon as possible again.