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Warranty Info

Extended Warranty When You Register Your Product

Moshi bags, cases and film protectors are eligible for a limited lifetime warranty when you register your product at moshi.com/register, subject to the terms and conditions of the limited lifetime warranty. Moshi electronics, audio, cables and adapters are eligible for an extra year of warranty for a total of three years from purchase date when you register your product at moshi.com/register. Registration is considered confirmed upon receipt of an email from store@moshi.com that says "thank you for registering." The extended warranty for such products encompasses and is subject to the same rules, restrictions and disclaimers as provided for the two-year warranty, below.

Two Year Limited Warranty on All Moshi Products

All Moshi products undergo stringent quality control testing. They are warranted to be free from material defects for two years from your purchase date when you return the product in accordance with this warranty and our instructions. This warranty does not cover damages resulting from improper installation, accidents, abuse, misuse or improper care nor does it cover minor cosmetic damages due to normal "wear and tear" of the product including the breaking or cracking of our glass screen protector lines covered by our Glass Pass program. We reserve the right to make changes in design, materials and specifications without obligation to notify any individual or entity. If the product fails under normal usage, please contact us for instructions on how to return the defective product. Be sure to have your proof of purchase on hand; return requests cannot be processed without proof of purchase. We do not cover shipping, insurance or any import fees, duties and taxes for the returned product. If after inspection, we find the product to be defective in materials or workmanship, we will at our option and at no cost repair or replace the defective product with the same or a comparable product on a commercially reasonable efforts basis. In no event shall our liability exceed the price paid for the product.This warranty does not cover, and we will not have any liability to you for, any incidental or consequential damages caused by using the product. This warranty gives you specific legal rights. You may have other rights depending on where you live.

We make no other warranty regarding the products, and we disclaim all other warranties, express, statutory or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or arising from course of dealing or trade usage.

This constitutes your sole and exclusive remedy, and our sole and exclusive liability, for breach of this warranty.


Limited Lifetime Warranty

This warranty applies only to and extends for the lifetime of the first purchaser or gift recipient of the applicable Moshi product and is not transferable.

Moshi bags, cases and film protectors are eligible for the following limited lifetime warranty when you register your product at moshi.com/register. Registration is considered confirmed upon receipt of an email from store@moshi.com that says "thank you for registering."

All Moshi products undergo stringent quality control testing. They are warranted to be free from material defects when you return the product in accordance with this warranty and our instructions. This warranty applies to normal use for the intended purpose of the product, under normal conditions. This warranty does not cover damages resulting from improper installation, accidents, abuse, misuse or improper care nor does it cover minor cosmetic damages due to normal "wear and tear" of the product including the breaking or cracking of our glass screen protector lines covered by our Glass Pass program. We reserve the right to make changes in design, materials and specifications without obligation to notify any individual or entity. If the product fails under normal usage, please contact us for instructions on how to return the defective product. Be sure to have your proof of purchase on hand; return requests cannot be processed without proof of purchase. We do not cover shipping, insurance or any import fees, duties and taxes for the returned product. If after inspection, we find the product to be defective in materials or workmanship, we will at our option and at no cost repair or replace the defective product with the same or a comparable product on a commercially reasonable efforts basis. In no event shall our liability exceed the price paid for the product. This warranty does not cover, and we will not have any liability to you for, any incidental or consequential damages caused by using the product. This warranty gives you specific legal rights. You may have other rights depending on where you live.
We make no other warranty regarding the products, and we disclaim all other warranties, express, statutory or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or arising from course of dealing or trade usage.
This constitutes your sole and exclusive remedy, and our sole and exclusive liability, for breach of this warranty.

Moshi's Glass Pass Program

Life happens. You purchased Moshi glass screen protector to protect your device, so we want to protect your purchase. If your iVisor Glass or AirFoil Glass cracks while in the line of duty, we offer you unlimited replacements for just $10 for normal size screens, and $15 for plus-size screens* per replacement unit. Think of it as an insurance policy for your Moshi glass screen protector. Save the broken product and email our customer service at support@moshi.com with proof of purchase and we will walk you through the replacement process.

*Normal size screens are screens with a size of 5.1" or less.
*Plus size screens are screen larger than 5.1".

Shipping and handling may apply. Only available in the US and Canada.

Getting your replacement is easy:

1. Register glass screen protector at www.moshi.com/register
2. Email Moshi customer service at support@moshi.com
3. Wait for your coupon code!